Got Questions? We've Got Answers!

If you don’t find the answer you’re looking for on our FAQ page, we’re here to help! Feel free to reach out to us, and we’ll be happy to assist you.

Production Questions

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What is the difference between stickers and labels?

Stickers serve as a creative way to decorate, promote brands, or express individuality. Crafted from resilient materials like vinyl, they come in glossy or matte finishes, ensuring durability and visual appeal. Whether applied to laptops, tablets or marketing materials, stickers are designed to grab attention and leave a lasting impression.

Labels serve a practical purpose, primarily used for identification and conveying important information. They are frequently applied to product packaging, shipping containers, and inventory tracking systems.

What is the difference between kiss cutting and die cutting?

Die Cutting: This process cuts completely through the material and its backing, leaving individual pieces that match the desired shape. Die-cut stickers, for example, are cut precisely to their design, with no extra backing around them.

Kiss Cutting: This method only cuts through the top layer of the material, leaving the backing intact. Kiss-cut labels remain attached to a larger sheet, making them easier to peel off while keeping the surrounding material for support.

What are window cling stickers?

Window cling stickers are a type of adhesive-free decoration or signage designed to stick to glass surfaces using static cling. Unlike traditional stickers, which rely on glue or adhesive, these clings adhere smoothly to windows, mirrors, or other non-porous surfaces without leaving residue. They are typically made from vinyl or other flexible plastic materials and can be easily repositioned, removed, and reused.

Their ability to adhere without adhesive makes them ideal for temporary applications, like holiday decorations, storefront advertisements, or home décor.

Delivery Questions

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Which courier companies do you use?

We deliver parcels to residential addresses via DPD or Parcelforce, while business locations receive shipments through UPS. All orders are dispatched on a next working day service once printing is complete.

What are your turnaround times?

To simplify your experience, we display estimated turnaround times directly on our product pages.

What happens if my order goes missing?

If your order hasn't arrived, please reach out to us promptly. We'll resolve the issue and, if needed, arrange a reprint for you.

Can we collect our order?

Absolutely! During checkout, you'll have the option to select 'pick up' and collect your order from our premises at 48 Lincoln Street, Hull, East Yorkshire, HU2 0PB.

Order Questions

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How easy is it to order?

Ordering is easy! Simply visit the product you need, fill out the order form, and complete the checkout process. Our team will design your product and send you a proof for review before it goes into production. Once approved, we'll move forward with production and ensure it’s shipped promptly.